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Error: Invalid administrator login attempt. But credentials are correct

Go to solution Solved by Patrick,
Message added by ClicShopping,

If you use Softaculous to install ClicShopping  and you have a problem to connect you on the administration, please contact them with this link: https://softaculous.deskuss.com/open.php

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I am receiving this error message when trying to log into then administrator panel of a fresh install of CLICSHOPPING


Error: Invalid administrator login attempt.


But credentials are correct


I have tried to request new password but then that password doesn't work


I have tried to remove and re-install and on a different domain


Feel free to try http://www.noranet.ca/marketplace/ClicShoppingAdmin/login.php?action=process


UN admin PWD TechOne00$$


Thanks for any help



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The login must be an email : I think that's why you have a problem. Try to reinstall it with an email or change inside you db : administrator

Edited by Patrick
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Thank-You Patrick that worked.


I installed using SOFTACULOUS which makes admin the default username. After your reply, I remembered seeing an email when I went to the CLICSHOPPING demo.



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Hello Ricardo,

Please contact the softcaculous support if you need help or you can try with a manual install.
Note : this forum is only in english. Please , write in other language could be difficult for some people to understand the problem or to resolve a problem. Thank you.

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