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Showing content with the highest reputation since 11/22/18 in Blog Entries

  1. 3 points
    ClicShopping is an open source application to manage online stores (B2B, B2C, B2B/B2C), open and private sale. In addition, you can qualify the application of social e-commerce with its capabilities that allow the administrator to interact with social networks and users (the catalog is not forgotten also). This process has been tested on : Ubuntu with Maria-Db Debian with IspConfig V3 and Maria-Db Download ClicShopping To begin, you should download the compressed files containing all necessary files and archive. Download ClicShopping and unzip the file. Setting up your FTP software You will also need an FTP software to upload files to your server. One of the most used (which we recommend) is Filezilla. You can download the filezilla.org website and install it. From elements that you were given by your host, configure filezilla so that it can connect to your hosting. 1 - How to Use Filezilla. - Click File and Site Manager. You will get the following items below. - Fill the host box, which is usually your website - Select the appropriate file transfer protocol: FTP generally - Choose the type of authentication: usually: normal - Enter your username: give your host - Indicate voting password: give your password - Click on Connection 2 - Upload files You must connect to the server and download the files in the target directory of your instance (This directory typically contains an index.php or index.html). Given the variety of settings of the servers, it may be in a directory, groups, for example web. 3 - Permission on files There are two important files in ClicShopping solution in order to begin the installation correctly. These files require a temporary change permissions during the installation process The following files are located in the directory - /includes/ClicShopping/Sites/Shop/site_conf.php : store configuration file (catalog) - /includes/ClicShopping/Sites/ClicShoppingAdmin/site_conf.php : store configuration file (administration) - /includes/ClicShopping/Conf : 2 files - /includes/ClicShopping/Work : All the directories including the sub-directories - /sources/images/ : All the directories including the sub-directories In Filezilla, go to the directory and right mouse button, - Click Change file attributes - In numerical value: Specify the 777 value (allowing the writing to file) - Click Ok Note : In function of your hosting, you must have to make some other 777 directories to make. In this case, you will have an alert inside your administration 4 - Installing ClicShopping You can now start installing ClicShiopping. Indicate in your browser following url: https://www.mydomain.com/shop/install (change mydomainame.com par your domain) Step 1 :Server check The second step is to set write permissions on folders and files on your server. You need for this step of your FTP and assign the correct rights (see Step 3 for explanation) based on directories and files listed in step installation Once this is done, you can refresh your browser by pressing the F5 key to see if the parameters you changed are correct. If all the lights are green, then you can proceed to the next step Step 2 : Configuring the database This step is to make a connection to your database. For safety reasons, it may be that you can not create the database from the installation file. Your host has provided you with a password, a login (username), web address to connect to the administration of PhpMyadmin or from your hosting manager to create a database . Depending on the case, you will have 4 parameters at your disposal Server database: usually localhost The login user name: provided by your host or one that you created Password: given by your host or one that you created The name of the database: given by your host or one that you created From these elements, fill the form Then click Next and wait for the download process to happen. Once this is finished, you will automatically to the next step. Please do not interrupt the process. You have an option to install the demo to test ClicShopping Important note : If you have an error : Unknown storage engine 'innodb': please follow the instruction via this post : https://www.clicshopping.org/forum/topic/448-error-db-unknown-storage-engine-innodb/ Step 4 : Setup files conf.php This step allows you to retrieve various parameters to set the configure.php files correctly. There is no specific operation to be performed on this stage, click Next Step 5 : Setup ClicShopping This step is done so that you can access your administration and shop Notes: In the username, please enter your email address In the password, please use the symbol * / - eG This will give you greater security. Etape 6 : Secure files This step will show you how to perform a security tool files. From FTP - Reassign the configure.php files in read-only mode (444) (step 3 procedure) or verify - /includes/ClicShopping/Sites/Shop/site_conf.php : store configuration file (catalog) - /includes/ClicShopping/Sites/ClicShoppingAdmin/site_conf.php : store configuration file (administration) - /includes/ClicShopping/Conf : database access - Remove the installation directory : Shop/Install - Any other operation will be indicated by the installation procedure. Once this is done, you can access your administration and start the setup according to your needs. - To secure your application, we recommend you to read this article (but you can make this more later) : https://www.clicshopping.org/forum/blogs/entry/5-secure-clicshopping/ If you have a problem do not hesitate to create a post on the forum. More Informations : Community : https://www.clicshopping.org Software : https://github.com/ClicShopping Official add on : https://github.com/ClicShoppingOfficialModulesV3 Community add on : https://github.com/ClicShoppingV3Community trademark License info : https://www.clicshopping.org/forum/trademark/ Marketplace : https://www.clicshopping.org/forum/files/ Enjoy
  2. 1 point
    Failure of delivery or non-compliant order on the Internet ... what is the right attitude to obtain satisfaction? The very recent creation of a mediation body for Internet litigation strengthens the will already set by the Community Directive of 8 June 2000 on electronic commerce, to privilege out-of-court solutions, since the damage is not too important . The user has at his disposal a hierarchy of remedies to assert his rights as consumers. In practice, everything depends on the location of the site on which the user is shopping. French sites If the dispute concerns a delay in delivery, most sites now allow to check directly online the status of the order. The buyer has an interest in doing this before contacting the seller. Customer service According to the law on confidence in the digital economy of 21 June 2004, merchants must indicate in the offer of sale the details of customer service. An e-mail contact followed by a telephone conversation can sometimes resolve the dispute amicably, especially if the company is concerned about its brand image. Registered letter: In the absence of agreement, it is prudent to send the seller a registered letter with acknowledgment of receipt reminding him of the facts at the origin of the dispute and the requested arrangement. In practice, this is the best way to formally notify the seller of his claim through a specific complaint form developed by the European Commission. Your claim must include: all of your details (name, surname, address, telephone number ...); the reference of the product or service causing the problem (product code, packaging code or barcode, reference of the contract or order form ...); if possible, the date and place of the purchase or performance of the service (canvassing at home, distance selling ...); the problem occurred, by clearly expressing its nature (eg failure to deliver after expiry of the delivery period); the subject of your request (cancellation or performance of the contract, refund, exchange, repair ... try to encrypt your request); if possible, the legal bases of your complaint (code articles, texts ...); vouchers in photocopies (invoice, receipt, estimate ...). Organizations and Associations Professional organizations, such as FEVAD (Federation of Distance Selling Companies) are responsible for settling disputes between their members and buyers. The list of its members can be found on its website (www.fevad.com). Consumer associations are now effectively intervening in e-commerce disputes or settling a dispute with a mobile operator or service provider (European Consumer Center). European Consumer Centers (ECC) Information centers located near cross-border areas, such as the one located in Kehl (Germany, where the Franco-German association EUROPEAN CONSUMPTION CENTER hosts CEC France and CEC Germany in the same premises, which work in this way. close cooperation), inform European consumers and their internet users of their rights and help them find an extra-judicial solution to their cross-border disputes. For German Internet users, there is even a service in Kehl entirely devoted to the problems related to electronic commerce, to settle a dispute against a site installed in another European country. The website of the German Contact Point for Electronic Commerce can be found at: http://www.ecommerce-verbindungsstelle.de/ European Consumer Center France Indigo number 0 820 200 999 (0,09 EUR / min) By phone: (0049) 7851.991.48.0 By fax: (0049) 7851.991.48.11 By mail: info@cec-zev.eu.eu By mail: Bahnhofsplatz 3, 77694 Kehl - GERMANY Website: http://www.europe-consommateurs.eu Outside Europe Even if the user can claim the application of its national law, the recourse against the foreign sites turns out to be complex and random. Judicial Remedies In France The Internet user who has suffered significant damage can bring against the professional a civil action for liability, for example in case of non-delivery of expensive computer equipment whose price had been paid in full. The seller is considered as the only interlocutor responsible for the good performance of the contract since the law on confidence in the digital economy. In Europe The Rome Convention of 19 June 1980 (Article 5) specifies that, in the absence of a choice between the parties, the usual law of the buyer applies if the conclusion of the contract was preceded in that country by an offer of product or services or if the consumer has performed the act
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