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  1. The cart page is a very important element for an e-commerce site. This is when the customer will decide to place an order, see how much his order will cost him, modify his basket and reassure himself that the order has been delivered correctly. The shopping cart page is the first step in the order tunnel, and yet it is often not very worked on, or even poorly constructed. Here is some information on common practices regarding cart pages on e-commerce sites. Below some important feature to make or to implement inside your cart. Of course, some element can be added or updated. Now, if you have an e-commerce website, select what is the best for you and your customer. Do not allow to save the basket This functionality is still too little implemented in e-commerce sites. It has two major advantages: Save the customer's basket so that he can find it one click Get the customer's email (!!!) Just for the 2nd point it is worth it to put this technique in place. Here are some ideas insert a function with a clearly identifiable icon, of the "floppy" or "backup" type which will simply save the basket and send it by email. Insert an email record field Redirect the client to the online registration form Do not indicate that you deliver in the customer country, local or international If your customers are international you can indicate: that you deliver well the country where the user is located that you send your products internationally That you send your products only locally It is also a good practice to set up even if you only deliver to Canada for example: note: add a small line below the products: delivery in Canada for XXX $ CAD. It is always reassuring to identify where the user is and to see that the site is "active" to organize a delivery with the best service. The goal is always the same: to remove the many doubts that may arise in the mind of the user on the shopping cart page. Download the module or a Hook: - https://www.clicshopping.org/forum/files/file/186-modules-info-shipping-shopping-cart/ - https://www.clicshopping.org/forum/files/file/2-hooks-additional-checkout-info-free-shipping/ Group action buttons This bad practice is still fairly widespread on e-commerce sites, but fortunately in sharp decline. If your user spends time filling his basket and he “loses” it because he did not click on the right action button it is really an element that can stop a sale. The frustration in leaving the baskets is greatly underestimated. Especially since it is extremely simple to space your action buttons and improve your e-commerce ergonomics If you do not see the interest and the quantity of bad clicks which can be done on an e-commerce site because of grouping of button then imagine the following cases: touch interface, touchpad of laptop, ineffective mouse, etc ... The involuntary occasions of not clicking in the right place are very important ! Do not add Rating Reviews Adding the average of the comments next to the product makes it possible to comfort the customer in their purchase decision. It is important in this context to be able to allow the customer to leave a comment at the end of his purchase. It is an easy approach to implement and can help in the results. In correspondence emails and in particular when the product is delivered, o ask the customer to insert a comment concerning the product which he bought. In summary, you must involve the customer, because, it will serve in the consumer's decision to buy or not Do not add special information Indicate to the customer how much he earns from the promotion, may encourage him to order more products Indicate information concerning obtaining free shipping costs Indicate the value that the customer will gain by choosing this promotion Place an indicator concerning the percentage of the discount that the client has obtained. These indicators are not neutral because it can encourage the customer to order more to get a better discount or to get free shipping. This approach is not always used in e-commerce sites but how useful Download: Hooks : https://www.clicshopping.org/forum/files/file/3-hooks-additional-checkout-save-money/ Ask confirmation to delete a product The "classic of the classic". Many e-merchants are based on pre-pacified e-commerce solutions (CMS e-commerce) of Magento or Prestashop type, result the basic technical part is often mixed with a basic design without added value function. Most of the time these solutions have not gone very far in analyzing customer behavior and therefore offer poorly designed models. On most basket pages it is possible to delete a product line relatively easily: It’s a bit of a shame to offer this function directly without asking the customer for confirmation. Putting a doubt in his action can be useful, but not doing it, leaves the door open for the client to make a mistake It's silly but there are not a lot of sites that offer a different orientation or designers who have pushed a more important reflection, in case of error the customer must find the product himself to add it to his basket. Pity … Isolate customers in the basket Isolate the customer in the order process. To help the customer transform their order into a deed of purchase, it is preferable to avoid it being disturbed by other information, which could harm their decision or come to change their decision. Often in many e-commerce sites, it is difficult to configure the display of information or not. Here are some use cases that can be put into practice Delete site header Remove bottom of site Delete the information in the left and right columns Several approaches can be realized, you have to make the necessary tests to find the right compromise. I choose Amazon, but Cdiscount for example does the same. As soon as you are in the order process, it is difficult to back down. Conclusion Improving your cart page is not very complicated from the moment you stand on the consumer's side. You can thus define several customer cases and test the purchasing process. After it is "enough" to remove all blocking points 🙂 Easier said than done, but improving your site is one of the pleasures of all e-merchants. And what have you put in place to improve your basket? Note: I have not talked too much about displaying shipping costs or payment, but implementing it can be interesting. However, please be careful not to overload the page, the client can get lost too!
    12 points
  2. ccording to a research by Accenture, AI could potentially boost profitability rates by an average of 38% across 16 industries by 2035. AI will particularly benefit the retail sector because of its immediate impact on two fundamental areas that have a serious impact in retail ecommerce; creating a very personalised shopping experience and making smart business decisions. Artificial intelligence in ecommerce is also helping ecommerce platforms to cater the needs and interest of the users. 1. AI-Assisted Product Recommendations Retailers are able to use Big Data (the collection and compilation of data from different channels, previous transactions and other activities) to determine the trends in the shopping habits. This analysis could be used for personalized product recommendation. 2. Advanced Semantic-Based Search When we talk about personalization in the context of ecommerce and customer support, right now there is nothing better than intelligent customer engagement at every point of contact. One of the most important aspects of personalization is the ‘search result’. With advanced semantic-based site search, customers are able to easily navigate the store and find the relevant products without wading through a lot of unnecessary results 3. Chatbots Chatbots might just be the ultimate solution for the customer support woes. The good news is that modern chatbots are able to interact with customer databases and extract details of a customer and respond in the most appropriate and personalized way in real-time. Chatbot provides a comfortable customer experience that keeps visitors from leaving the website without making a purchase. 4. Virtual Assistants Other application of artificial intelligence in ecommerce is through virtual assistants. Virtual Assistants contribute a lot in creating an efficient sales process. These assistants communicate with customers to understand their preferences and provide them with an intuitive shopping experience. 5. Efficient Company-Wide Decision Making Pricing and Inventory Management Pricing products is no more a guess work. AI can use complex learning algorithms that assess market dynamics and all the other relevant factors of market competition. Optimal pricing of the merchandise helps a business stay relevant and ultimately succeed in a competitive environment. Business Analysis Putting all the data to use, you can also determine the kinds of products and business actions that have decreased efficiency, increased conversions, and if anything needs readjustments. These comparisons pertain to market share, pricing patterns and overall progress of a business. 6. Cybersecurity Enhancement Ecommerce websites have a ton of customer data that will be vulnerable if there aren’t any proper cybersecurity measures in place. Detection of New Threats Unlike traditional software, AI software tend to get smarter with time as new types of malware and threats emerge. Therefore, they will be able to quickly detect malware or ransomware attacks on your website before they’re able to cause any serious problems. Blocking Out Bots Bots form a large amount of the internet traffic today, and they can prove to be dangerous. Bots can steal credentials, create fake accounts and cause data fraud. 7. Sales Forecasting Sales forecasting and inventory management has become an absolute necessity for every business. To avoid any unforeseen shortages or stock run-outs, ecommerce businesses can now use artificial intelligence for sales forecasting. Software like Mintigo make use of AI to predict future sales based on consumer patterns and help decision-makers predict the results of their marketing efforts. 8. Fighting Fake Reviews Believe it or not, online reviews can make or break your brand. One fake review from your competitor or a bot can turn things around for your brand
    11 points
  3. OpenAiGPT can help companies in online trade in several ways. Here are some examples : GPT and analysis Content generation: GPT can generate quality content for e-commerce websites, such as product descriptions, technical sheets and blog articles. This can help companies increase their online visibility and improve their natural referencing. Selling assistance: GPT can also be used to create virtual assistants to help customers find products and answer their questions. This can help companies improve customer experience and increase conversions. Data analysis: GPT can be used to analyze e-commerce data, such as sales trends, purchase behavior and customer comments. This can help companies make informed decisions on products for sale and the advertising campaigns to be launched. Generation of automated Chatbot script: GPT could help generate automated script for chatbot for better customer support and better shopping experience. Generation of slogan or catchy title: Chat GPT can also be used to generate slogans or catchy titles for online advertising campaigns. This can help companies attract customer attention and increase conversions. It is important to note that Chat GPT is a powerful tool but it does not replace creativity and human expertise. It is best to use it as a tool to help you improve the performance of your site and your customer experience Could GPT do the after -sales service of an online commerce site? ‍ GPT could certainly be used to manage the after-sales service of an online commerce site. It could be used to create a chatbot or a virtual assistant to help customers solve their problems and answer their questions. - It could also be used to analyze after-sales service data, such as support tickets and customer comments, to identify trends and recurring problems. - It could use pre-trained models on customer needs to be able to meet the most common requests. - It can help using standard expressions and responses for requests for return, refund, order, delivery monitoring etc. - It could also be used to generate scripts for customer service employees to help them respond to requests in an efficient and professional manner. It is important to emphasize that even if GPT has high capacities for language understanding, it is important to train it with data specific to your company, so that the generated responses are as appropriate as possible. It is also important to ensure the quality of these responses and check them regularly to ensure that they are correct and in accordance with the company's policies. Will it be possible to send emails directly to customers, in particular for informed of a delivery state for an order? ‍ - It would be possible to use Cat GPT to send automatic emails to customers to inform them of the state of their delivery. - This could be accomplished using the GPT API to generate automated emails, which would then be sent to customers via an email sending platform. For this, it would be necessary to configure an automated email generation system which will integrate into your order management system, so that it can recover the delivery data corresponding to a given command and use it to generate a personalized email to the customer. - GPT could then be used to generate the content of these emails, using delivery and shipping information to customize the message. - It would also be possible to use GPT to generate email models for different stages of the delivery process, such as order confirmation, shipping, delivery or return. This would automate the process for sending delivery monitoring and saving time for employees. It is important to note that the sending of automated email must respect the rules of confidentiality and spam and must comply with the applicable laws and regulations, such as the Data Protection Act (GDPR). It is important to ensure that customers have given their consent to receive communications of this type and give them the possibility of unsubscribing. Product content creation : How can GPT Chat be useful in their creation? ‍ GPT-4 can be very useful for the creation of product sheets for an online commerce site. It could be used to automatically generate product descriptions, technical characteristics, advantages and disadvantages, current uses, product images and even catchy titles for products. Here are some concrete examples of the use of Chat GPT for the creation of product sheets: - Generation of product descriptions: GPT could be used to generate convincing and attractive product descriptions, using information on the characteristics and advantages of the product. He can use examples of sales sentences to encourage the user to buy. - Generation of technical characteristics: GPT could be used to generate the detailed technical characteristics of products, such as dimensions, weight, materials used, etc. - Generation of product images: GPT could also be used to generate product images based on technical characteristics and product descriptions. He could use existing images based on tags for image recognition. - Generation of catchy titles: GPT could also be used to generate catchy titles for products, which would attract the attention of customers and encourage them to learn more about the products. - Generation of SEO content: GPT could also be used to generate SEO (Search Engine Optimization) content to improve product sheets in terms of natural referencing. It is important to note that even if GPT can automatically generate quality content and it is important to check and reread the product sheets before publishing them to ensure that they are correct and respect the rules of the company in terms of quality and presentation. It is also important to have complete information on products to feed GPT-4, to avoid errors or inaccuracies. How can GPT analyze the sales data of a website and what will interest be? ‍ GPT can be used to analyze sales data from an electronic commercial website using automated data analysis techniques. It could be used to identify sales trends, customer purchase behavior and the most popular products, for example. Here are some concrete examples of the use of Chat GPT for sales data analysis: - Identify sales trends: GPT could be used to analyze sales data and identify trends, such as periods of high activity or most popular products. This could help companies plan their inventory and adapt their marketing strategy. - Analysis of purchase behavior: GPT could also be used to analyze customer purchase behavior, such as products purchased together, purchase frequencies and spent amounts. This could help companies better understand their customers and adapt their marketing strategy accordingly. - Customer segmentation: GPT could use sales data to identify customer segments that have similar characteristics and similar purchase behavior. This could help companies target their marketing campaigns and personalize offers for each group of customers. - Sales forecasts: GPT could use machine learning techniques to predict to come from the historic sales data. This could help companies plan the inventory and marketing strategies. - Customer commentary data analysis: GPT could use feelings analysis techniques to extract positive and negative information from customer comments, to identify the strengths and weaknesses of the products and the purchasing experience . This could help companies improve their products and improve the purchasing experience. Analysis of sales data can provide businesses with valuable information on their market, customers and products. This can help them make informed decisions on products for sale, the advertising campaigns to be launched and the marketing strategies to use, to increase sales and improve customer experience. How can GPT help the purchase service from an online sales site? ‍ ‍ GPT can help the purchase service of an online sales site using its natural language and content generation comprehension capacities. It can be used to automate certain tasks and improve the efficiency of the purchasing service. Here are some concrete examples of the use of Chat GPT for the purchase service of an online sales site: - Supplier search: GPT could be used to carry out online supplier searches, using specific keywords and search criteria to find potential suppliers. It could also be used to assess the quality and reliability of potential suppliers. - Generation of purchase requests: GPT could be used to automatically generate purchase requests for products, using supplier information and business needs to personalize requests. It could also be used to generate quotes and contracts for suppliers. - Monitoring of orders: GPT could be used to monitor orders and to inform suppliers and internal employees about possible delays or delivery problems. It could also be used to generate reports on commands and deliveries. - Price negotiation: GPT could use its language understanding capacities to help buyers negotiate prices with suppliers, using relevant arguments and responding to objections. - Data analysis: GPT could use data analysis techniques to identify trends and purchase opportunities, using information on orders, deliveries, stocks and prices to make purchase decisions informed. By using GPT to automate certain tasks and to improve the efficiency of the purchasing service, companies can save time and resources while improving the quality and relevance of purchasing decisions. It is important to note that the use of Chat GPT for these tasks does not replace the need for human expertise to make crucial decisions for business management, especially for negotiations and data analyzes. What can be the use of GPT chat for images produced from an eCommerce site? ‍ GPT can be very useful for product images of an electronic commerce site using its image recognition and content generation capacities. It can be used to automate certain tasks related to products and to improve the user experience. Here are some concrete examples of the use of GPT-3 for product images of an electronic commerce site: - Image recognition: GPT could be used to identify the characteristics of product images, such as colors, shapes and sizes, using automated image recognition techniques. This information could be used to improve product search or to suggest similar products. - Image generation: GPT could be used to generate product images based on product descriptions, using technical characteristics and product descriptions to generate images that faithfully represent products. - Image compression and resizing: GPT could be used to optimize the size of product images to improve the loading time of the website pages. We hope these elements can be useful for you. GPT is disruptive tool and it's important to implement it if you want to improve your productivity.
    9 points
  4. ChatGPT (Generative Pre-trained Transformer) is a chatbot launched by OpenAI in November 2022. It is built on top of OpenAI's GPT-3 family of large language models, and is fine-tuned with both supervised and reinforcement learning techniques. ChatGPT was launched as a prototype on November 30, 2022, and quickly garnered attention for its detailed responses and articulate answers across many domains of knowledge. Its uneven factual accuracy was identified as a significant drawback. Following the release of ChatGPT, OpenAI was reportedly valued at $29 billion. (01/2023) There have also been extensions and guides developed to facilitate the usage of ChatGPT, as well as related tools that have been recently launched that are worthy to check out: ChatGPT for Search Engines ChatGPT for Google The Art of ChatGPT Prompting: A Guide to Crafting Clear and Effective Prompts Perplexity Ask Anything Jasper Chat YouChat Taking all of this into consideration, as many of you, I’ve been playing with ChatGPT to leverage in SEO tasks. Here are some ideas of them that you can use as a reference too: Technical Optimization . Generate Structured Data for your content “Generate the FAQPage Schema markup for the following questions and answers:…” . Generate Hreflang tags for to use as patterns for your site pages “Generate the hreflang tags to feature in pages targeted to the <country> in <language>, <country> in <language> and <country> in <language>…” . Generate .htaccess rewrite rules for redirects “Generate the .htaccess rewrite rules to 301-redirect <source location> to <location destination> …” . Generate the rules for your robots.txt “Generate a robots.txt rules to block the crawl <location to block> but allow the crawling of <location to crawl> within the domain …” Link Building . Help you answer Help a B2B Writer or HARO requests “Please write a professionally sounding and short reply to the following “Help a B2B Writer” request saying that I have first hand experience and happy to provide the input needed as long as I don’t mention the site names: …” . Generate popular and relevant sites to outreach “Recommend X popular blogs about <site area> that cover “<topic>” along with their URLs” . Reword outreach emails to make them unique Let’s use one of the templates shared by Ahrefs in this guide and ask to reword it to make it unique: “Rephrase the following email while keeping its meaning, to make it sound fun but still professional: …” SEO Reporting . Generate RegEx to filter Google Search Console Performance Report Keyword Research . Generate relevant topics to target “Generate a list of X popular questions related to “<keyword>, that are relevant for new <audience>” . Classify a list of keywords based on their search intent “Classify the following keyword list in groups based on their search intent, whether commercial, transactional or informational: …” . Cluster a list of keywords based on their semantic relevance “Cluster the following keywords into groups based on their semantic relevance: ….” . Translate a list of keywords “Translate the following keywords from <Source Language> to <Output Language> and generate the results in a table with two columns, with the keywords in <Source Language> in the first one, and their translation to <Output Language> in the second:” Content Optimization . Generate titles for your page content Copy/paste your page content and ask: “Generate X unique title tags, of a maximum of 60 characters, for the following text. They should be descriptive and include the term <keyword> in them: …. “ . Generate meta descriptions for your page content The same can be done for meta descriptions, also specifying that they should be catchy and include a call to action: “Generate Z unique meta descriptions, of a maximum of 150 characters, for the following text. They should be catchy with a call to action, including the term “Main keyword” in them: ….” . Rephrase your existing content to avoid duplication Generate different versions of a text to avoid content duplication: “Rephrase the following paragraph in X different ways, to avoid repetition, while keeping its meaning: … “ . Provide facts and stats to use as an input to back your content “Generate a list of the top 10 facts, statistics and trends related to <topic>, including their source” . Generate a summary of your content “Generate an X words summary of the following content: …” Conclusion As you see, we can use ChatGPT to optimize the content and it can give a new way to improve your content, your code and your strategies.
    8 points
  5. In the fiercely competitive world of e-commerce, delivering a personalized and delightful shopping experience to customers is no longer just an option; it's a necessity. As an e-commerce business owner, you understand the importance of staying ahead of the game and providing your customers with product recommendations that align perfectly with their preferences and needs. Enter ClicShopping AI cutting-edge Product Recommendations System, a game-changer that enhances customer engagement, boosts conversions, and increases your sales. Understanding the Power of Product Recommendations: Product recommendations are like a knowledgeable shopping assistant, guiding your customers through a curated selection of products that are relevant to their interests. By leveraging data insights, customer behavior, and sentiment analysis, ClicShopping AI product recommendations System transforms ordinary shopping into an exceptional, personalized journey. The Magic of Sentiment Analysis: At the heart of ClicShopping AI product recommendations System lies sentiment analysis, a revolutionary technology that understands and interprets the sentiment or emotion behind customers' interactions. By analyzing product reviews, feedback, and customer interactions, sentiment analysis reveals the true sentiment - positive, neutral, or negative - customers associate with your products. Your Customers' Opinion Matters: With sentiment analysis, you gain valuable insights into your customers' preferences and opinions about your products. This enables you to identify products that resonate with customers and those that might need improvement. Armed with this knowledge, you can make data-driven decisions to enhance your product offerings and exceed customer expectations. Personalized Recommendations for Every Shopper: Say goodbye to generic product recommendations! ClicShopping AI advanced algorithms combine sentiment analysis with other factors like average ratings, user feedback, and sales data to create personalized recommendations for each individual shopper. By tailoring product suggestions based on their preferences, you foster a sense of exclusivity and make customers feel valued. Boost Conversions with Smart Recommendations: Imagine a scenario where a customer shows interest in a product but hasn't yet made a purchase. ClicShopping AI product recommendations System steps in with intelligent cross-selling and upselling recommendations that complement their chosen item. The result? Increased average order values and higher conversion rates. Seize the Opportunity with Best-Selling Products: Identifying your best-selling products becomes effortless with ClicShopping AI product Recommendations System. By leveraging data from sales analytics, you can confidently showcase these high-performing products to capture the attention of potential customers and drive more sales. Empower Customers with User Feedback: Customers trust the opinions of their peers. By incorporating user feedback into your product recommendations, you empower shoppers to make informed decisions. Positive feedback elevates a product's desirability, while addressing negative feedback shows your commitment to customer satisfaction. Conclusion: In a rapidly evolving e-commerce landscape, providing customers with personalized, engaging shopping experiences is paramount. ClicShopping AI product Recommendations System takes the guesswork out of product suggestions, enabling you to connect with your customers on a deeper level and boost your sales like never before. Embrace the power of sentiment analysis, data-driven insights, and intelligent recommendations, and watch your e-commerce business thrive in an era of customer-centricity and personalization. with ClicShopping AI, your customers' satisfaction is just a recommendation away!
    4 points
  6. General Data Protection Regulation (GDPR) The European Union's General Data Protection Regulation (GDPR) came into effect on May 25, 2018. The GDPR imposes new obligations and responsibilities on controllers and processors of data. As a merchant, you are generally the controller of your customers’ data. This means that you collect your customers’ data and choose how it is handled. Additionally, though it is a European regulation, the GDPR might apply to your business if you make goods and services available in Europe, even if you or your business are not located in Europe. ClicShopping believes strongly in protecting your customers’ personal data as well as your own, and understands that doing so is critical to help you preserve the trust and confidence of your customers. ClicShopping has designed its platform to allow merchants to operate anywhere in the world. GDPR-compliant features are built into ClicShopping 's platform, including features to enable you to offer your customers transparency into and control over their personal data, and technical measures to ensure that your customers’ personal data is protected as it crosses borders. ClicShopping believes in making it easy for you to use our platform in a manner that complies with privacy and data protection laws like the GDPR. While ClicShopping does what it can to set you up for success, there are also steps you will need to take on your own, and ultimately, compliance with the GDPR is the responsibility of each individual merchant. If you have legal questions specific to your obligations under the GDPR, consult with a local lawyer who is familiar with data protection laws. How does the GDPR affect ClicShopping ? The General Data Protection Regulation (GDPR) requires ClicShopping to make the following changes inside the code Make sure that ClicShopping is able to honor the rights of European merchants and customers over their personal data, and that when using ClicShopping 's services, merchants are able to do the same. How does the GDPR affect you? The General Data Protection Regulation (GDPR) affects any ClicShopping merchants who are based in Europe or who serve European customers. While ClicShopping is working hard to make sure that it complies, and allows its merchants to comply with the GDPR as of May 25, 2018, it is important to note that the GDPR will also require you to take action independently from the ClicShopping platform. The GDPR is a complicated regulation, and it will apply differently to different merchants. You should consult with a lawyer to figure out what you specifically need to do. For information about processing data requests, see Processing GDPR data requests. Processing GDPR data requests The GDPR expands on an individual's right to access and control their personal data.
    4 points
  7. In the dynamic world of retail, managing your inventory efficiently is a key factor in ensuring business success. Introducing the predicitive stock class from ClicShopping, a powerful tool designed to help beginners navigate the complexities of inventory management and optimize stock levels with ease. Understanding the predicitve Stock The predictive stock class is a remarkable addition to the ClicShopping AI ecosystem, offering a set of functions tailored to assist retailers in calculating safety stock levels based on historical demand data, lead time, and desired service levels. It's a behind-the-scenes hero that empowers you to make informed decisions about your stock, ensuring you never run out of products when your customers need them the most. Accurate Safety Stock Calculations Made Simple One of the core features of the predicitive stock is its ability to calculate safety stock levels. Safety stock acts as a buffer, protecting your business from unexpected fluctuations in demand and lead times. With just a few lines of code, you can harness the power of statistical analysis to determine the optimal safety stock level for your products. The class leverages historical demand data to compute the mean (average) and standard deviation of product sales. These insights are then combined with the lead time and desired service level to generate a reliable safety stock figure. By adopting this approach, ClicShopping AI empowers beginners to make data-driven decisions, ensuring products are readily available for customers, even during peak periods. Personalized Configuration for Your Business ClicShopping AI understands that every business is unique, and stock management requirements can vary greatly. The predicitive stock offers customization options to suit your specific needs. You can adjust parameters such as lead time, service level, and standard deviation factor to fine-tune the safety stock calculations according to your business context. Seamless Integration and Ease of Use Integrating the predictive stock into your ClicShopping AI environment is a breeze. Whether you're a seasoned developer or just starting out, the class's well-structured functions and clear documentation make the implementation process straightforward. With a few lines of code, you can tap into the world of data-driven inventory management and take control of your stock levels like a pro. Real-World Application Let's explore a real-world scenario where the predicitive stock shines. Imagine you're an online retailer preparing for the holiday season—a time of heightened demand and potential supply chain disruptions. By utilizing the predicitive stock, you can analyze historical sales data, factor in lead times, and set a service level that aligns with customer expectations. The class then calculates the optimal safety stock, ensuring you have the right amount of inventory on hand to fulfill orders promptly, even in the face of unforeseen challenges. Conclusion ClicShopping's predicitive stock is a game-changer for beginners entering the realm of inventory management. It empowers you to make informed decisions, eliminate stockouts, and provide exceptional service to your customers. By harnessing the power of statistical analysis, you can confidently navigate the complexities of stock optimization and take your business to new heights. Are you ready to transform your inventory management? Embrace the predicitive stock from ClicShopping and unlock a world of data-driven success. Experience the future of retail with ClicShopping today.
    3 points
  8. ClicShopping is an open source application to manage online stores (B2B, B2C, B2B/B2C), open and private sale. In addition, you can qualify the application of social e-commerce with its capabilities that allow the administrator to interact with social networks and users (the catalog is not forgotten also). This process has been tested on : Maria-Db and Mysql Panel Admin : IspConfig V3 - Cpanel Ubuntu Debian Download ClicShopping To begin, you should download the compressed files containing all necessary files and archive. Download ClicShopping and unzip the file. Setting up your FTP software You will also need an FTP software to upload files to your server. One of the most used (which we recommend) is Filezilla. You can download the filezilla.org website and install it. From elements that you were given by your host, configure filezilla so that it can connect to your hosting. 1 - How to Use Filezilla. - Click File and Site Manager. You will get the following items below. - Fill the host box, which is usually your website - Select the appropriate file transfer protocol: FTP generally - Choose the type of authentication: usually: normal - Enter your username: give your host - Indicate voting password: give your password - Click on Connection 2 - Upload files You must connect to the server and download the files in the target directory of your instance (This directory typically contains an index.php or index.html). Given the variety of settings of the servers, it may be in a directory, groups, for example web. 3 - Permission on files There are two important files in ClicShopping solution in order to begin the installation correctly. These files require a temporary change permissions during the installation process The following files are located in the directory - /includes/ClicShopping/Sites/Shop/site_conf.php : store configuration file (catalog) - /includes/ClicShopping/Sites/ClicShoppingAdmin/site_conf.php : store configuration file (administration) - /includes/ClicShopping/Conf : 2 files - /includes/ClicShopping/Work : All the directories including the sub-directories - /sources/images/ : All the directories including the sub-directories In Filezilla, go to the directory and right mouse button, - Click Change file attributes - In numerical value: Specify the 777 value (allowing the writing to file) - Click Ok Note : In function of your hosting, you must have to make some other 777 directories to make. In this case, you will have an alert inside your administration 4 - Installing ClicShopping You can now start installing ClicShiopping. Indicate in your browser following url: https://www.mydomain.com/shop/install (change mydomainame.com par your domain) Step 1 :Server check The second step is to set write permissions on folders and files on your server. You need for this step of your FTP and assign the correct rights (see Step 3 for explanation) based on directories and files listed in step installation Once this is done, you can refresh your browser by pressing the F5 key to see if the parameters you changed are correct. If all the lights are green, then you can proceed to the next step Step 2 : Configuring the database This step is to make a connection to your database. For safety reasons, it may be that you can not create the database from the installation file. Your host has provided you with a password, a login (username), web address to connect to the administration of PhpMyadmin or from your hosting manager to create a database . Depending on the case, you will have 4 parameters at your disposal Server database: usually localhost The login user name: provided by your host or one that you created Password: given by your host or one that you created The name of the database: given by your host or one that you created From these elements, fill the form Then click Next and wait for the download process to happen. Once this is finished, you will automatically to the next step. Please do not interrupt the process. You have an option to install the demo to test ClicShopping Important note : If you have an error : Unknown storage engine 'innodb': please follow the instruction via this post : https://www.clicshopping.org/forum/topic/448-error-db-unknown-storage-engine-innodb/ Step 4 : Setup files conf.php This step allows you to retrieve various parameters to set the configure.php files correctly. There is no specific operation to be performed on this stage, click Next Step 5 : Setup ClicShopping This step is done so that you can access your administration and shop Notes: In the username, please enter your email address In the password, please use the symbol * / - eG This will give you greater security. Etape 6 : Secure files This step will show you how to perform a security tool files. From FTP - Reassign the configure.php files in read-only mode (444) (step 3 procedure) or verify - /includes/ClicShopping/Sites/Shop/site_conf.php : store configuration file (catalog) - /includes/ClicShopping/Sites/ClicShoppingAdmin/site_conf.php : store configuration file (administration) - /includes/ClicShopping/Conf : database access - Remove the installation directory : Shop/Install - Any other operation will be indicated by the installation procedure. Once this is done, you can access your administration and start the setup according to your needs. - To secure your application, we recommend you to read this article (but you can make this more later) : https://www.clicshopping.org/forum/blogs/entry/5-secure-clicshopping/ If you have a problem do not hesitate to create a post on the forum. More Informations : Community : https://www.clicshopping.org Software : https://github.com/ClicShopping Official add on : https://github.com/ClicShoppingOfficialModulesV3 Community add on : https://github.com/ClicShoppingV3Community trademark License info : https://www.clicshopping.org/forum/trademark/ Marketplace : https://www.clicshopping.org/forum/files/ Enjoy
    3 points
  9. Websites are by nature high-risk elements of the information system. Security is of great importance, and this for several reasons. The most known threats on websites are disfigurements and denial of service. Disfigurement is an attack in which an attacker modifies the site to replace the legitimate content with content they choose, for example relaying a political message to denigrate the site owner or simply to assert his attack as evidence expertise. A denial of service for its object to make the site unavailable to its attack legitimate users. In both cases, the impact on the site owner is obviously a poor images and, in the case of a site for supporting a lucrative business, a shortfall. To reduce the most common attacks ... Here are a few recommendations that you can apply. Step 1 : Your administrators Register an Administrator: Your nickname: We recommend you to alias a complex that is not current or use your email. Password: a complex password with * / - + - () necessarily complicate a hacker who wants to enter your online store ClicShopping. Step 2 : The Security Module In the menu menu Configuration /Action recorder, please edit the different modules to change the security. For example, the default Administration module contains two types of value: - Please specify the time waiting for a connection error in the administration part: This value indicates the time that a director must wait before attempting to reconnect Note : More the time is long, more it's better. - Please specify the number of allowed login to log in as admin: This value indicates the number of attempts allowed a connection. If this value is exceeded, it will be impossible to connect. Note : More the value is small, more it's better (take a marge if you make a mistake). In addition, each attempt failed connection, you will receive an email telling you that someone has tried to log in to your administration when there is an error. In the menu Tools / Securities, server information, you will find a summary of the analysis of the principal organs of our server Inside this menu, you have more options than you can look and eventually can help you to update your configuration You can also install in your dashoarb some modules can help or remind you some action to make inside your application. Step 3 : Configuration files and access to your ClicShoppingAdmin Theoretically, if you have followed the Installation Manual, it is not useful to speak on this item. However, we recall that the rights on the file configure.php file must be read-only mode is chmod 444. - One for security reason. - Second for an update or upgrade. Please make sure that these rights are correct. The main important element are located : /ClicShopping/Sites/ClicShoppingAdmin/conf.php /ClicShopping/Sites/Shop/conf.php /ClicShopping/Sites/conf/ Step 4 : Access to your administration You can also change the directory ClicShoppingAdmin to improve the security tool. However, you must perform several operations on this - /ClicShopping/Sites/ClicShoppingAdmin/conf.php - Modify ClicShoppingAdmin directory by your new directory You can add an htaccess and htpasswd, if you want. Etape 5 : Your Store - The images directory About this directory, it is best is to let the server to manage that. But for the best use, the images directories and sub-directories must be in CHMOD 755 and files 644 modes. Generally, the default settings provided by the Apache server. However, there may be a warning at the notifying administration ClicShopping it can not save the file. In this case, we recommend you to directories and files in 777 mode . ClicShopping records for setting up the product images file chmod 644. If you create other directories, we advise you to put an empty index.html or index.php file types, you can create it directly from the images editor that is offered in ClicShopping. In addition, this directory (but others too) are protected by a .htaccess file preventing them from access these directories via your browser. Conclusion If you apply these best practices, you will improve the security of your online store. Do not forget to install the antispam App : https://www.clicshopping.org/forum/files/file/112-apps-configuration-antispam/
    1 point
  10. Failure of delivery or non-compliant order on the Internet ... what is the right attitude to obtain satisfaction? The very recent creation of a mediation body for Internet litigation strengthens the will already set by the Community Directive of 8 June 2000 on electronic commerce, to privilege out-of-court solutions, since the damage is not too important . The user has at his disposal a hierarchy of remedies to assert his rights as consumers. In practice, everything depends on the location of the site on which the user is shopping. French sites If the dispute concerns a delay in delivery, most sites now allow to check directly online the status of the order. The buyer has an interest in doing this before contacting the seller. Customer service According to the law on confidence in the digital economy of 21 June 2004, merchants must indicate in the offer of sale the details of customer service. An e-mail contact followed by a telephone conversation can sometimes resolve the dispute amicably, especially if the company is concerned about its brand image. Registered letter: In the absence of agreement, it is prudent to send the seller a registered letter with acknowledgment of receipt reminding him of the facts at the origin of the dispute and the requested arrangement. In practice, this is the best way to formally notify the seller of his claim through a specific complaint form developed by the European Commission. Your claim must include: all of your details (name, surname, address, telephone number ...); the reference of the product or service causing the problem (product code, packaging code or barcode, reference of the contract or order form ...); if possible, the date and place of the purchase or performance of the service (canvassing at home, distance selling ...); the problem occurred, by clearly expressing its nature (eg failure to deliver after expiry of the delivery period); the subject of your request (cancellation or performance of the contract, refund, exchange, repair ... try to encrypt your request); if possible, the legal bases of your complaint (code articles, texts ...); vouchers in photocopies (invoice, receipt, estimate ...). Organizations and Associations Professional organizations, such as FEVAD (Federation of Distance Selling Companies) are responsible for settling disputes between their members and buyers. The list of its members can be found on its website (www.fevad.com). Consumer associations are now effectively intervening in e-commerce disputes or settling a dispute with a mobile operator or service provider (European Consumer Center). European Consumer Centers (ECC) Information centers located near cross-border areas, such as the one located in Kehl (Germany, where the Franco-German association EUROPEAN CONSUMPTION CENTER hosts CEC France and CEC Germany in the same premises, which work in this way. close cooperation), inform European consumers and their internet users of their rights and help them find an extra-judicial solution to their cross-border disputes. For German Internet users, there is even a service in Kehl entirely devoted to the problems related to electronic commerce, to settle a dispute against a site installed in another European country. The website of the German Contact Point for Electronic Commerce can be found at: http://www.ecommerce-verbindungsstelle.de/ European Consumer Center France Indigo number 0 820 200 999 (0,09 EUR / min) By phone: (0049) 7851.991.48.0 By fax: (0049) 7851.991.48.11 By mail: info@cec-zev.eu.eu By mail: Bahnhofsplatz 3, 77694 Kehl - GERMANY Website: http://www.europe-consommateurs.eu Outside Europe Even if the user can claim the application of its national law, the recourse against the foreign sites turns out to be complex and random. Judicial Remedies In France The Internet user who has suffered significant damage can bring against the professional a civil action for liability, for example in case of non-delivery of expensive computer equipment whose price had been paid in full. The seller is considered as the only interlocutor responsible for the good performance of the contract since the law on confidence in the digital economy. In Europe The Rome Convention of 19 June 1980 (Article 5) specifies that, in the absence of a choice between the parties, the usual law of the buyer applies if the conclusion of the contract was preceded in that country by an offer of product or services or if the consumer has performed the act
    1 point
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